What makes customers break up with a brand? How can you make sure that you don’t lose a customer to a competitor?
With 78% of Millennials suggesting that brands have to work harder than ever to earn loyalty, it prompts us to ask ‘why are they breaking up with brands in the first place?’. Without delving deeper into understanding your customers, building personalized brand experiences becomes almost impossible, and could even result in customers actively avoiding your brand.
Join FullContact CEO and Co-Founder, Bart Lorang and Wayin CEO, Richard Jones in this on-demand webinar, as they discuss four simple yet impactful resolutions that will make it easier for customers to stick with your brand. During the webinar, you will learn the importance of cultivating a human to human relationship and employing effective customer listening to give your customers a better interactive experience, but just the right amount so that you intrigue your customers and don’t deter them away.